Attain's Privacy Policy

Privacy Policy

How we use your information

We take our privacy obligations very seriously. The purpose of this document is to outline the type of information Attain holds and how we use any information provided to us. Attain is a publisher and provider of news and information websites owned and operated by Chapel Studios Ltd, a company incorporated and registered in England and Wales with company number 4350755 whose principal place of business is at Oxford Centre for Innovation, New Road, Oxford, OX1 1BY. By using Attain's websites or by purchasing any services from us, including advertising, you agree to be bound by this Privacy Policy which forms part of our Terms and Conditions.

Your personal information

In order to provide some of our services, we require your name, email address and basic contact details, including your telephone number. We collect this when you register for the service, or if you contact us regarding advertising or make an enquiry to us regarding any service provided by Attain. We require this information in order to provide you with information about our services. We only hold these details for this purpose and you can request to stop receiving communications from Attain at any time. For example, for people who subscribe to our digital services, we need to hold their name and email address, plus role and organisation. We only hold these details for this purpose and you can request to cancel or unsubscribe from any digital services subscription you receive from Attain at any time. We do store statistics from our digital services, as part of the service offered by our email newsletter provider, such as the number of emails delivered, if they are opened and any clicks, using internet technologies such as pixels and web beacons. Together, this helps us monitor performance and improve our digital services. We do not share this information outside of Attain.

What we collect

When you visit Attain's websites, we collect non-personally identifiable information and standard internet log data. We do this in order to perform analysis on the use of Attain's websites and to compile statistics. Where we do need to collect personally identifiable information, we clearly highlight this and explain how it will be used.

Our use of cookies

We do not use tracking cookies on the main Attain websites. A session cookie is used when registering on the Attain site to preserve your login or when playing certain embedded media. You can change your browser settings to block cookies if you wish, but some aspects of the Attain services may not function correctly. You can find out more about cookies at https://www.gov.uk/help/cookies

How we process your data

Our data processing providers are not permitted to use your personal information, except for the limited purpose of processing and storing any data as part of the Attain services. Some data processing is carried out using services which are located outside the UK and/or EEA. By using Attain's services, and providing data to us, you accept that this data may be transferred outside of the EEA for data processing and storage purposes but, where this happens, this will be carried out on the basis of appropriate safeguards (such as the provision of Standard Contractual Clauses or Binding Corporate Rules) being in place or in accordance with Data Protection Laws. For more information about the providers we use for data processing, please email contact@attain.guide‍

How we protect your data

We strive to provide a secure environment for your data. We have put in place a combination of security protocols and procedures to safeguard the information stored by Attain. All servers which host the Attain services use SSL certificates to encrypt the flow of traffic between the server and your web browser. Notwithstanding this, we cannot guarantee that personal information uploaded to Attain will be secure due to the nature of the Internet. If we become aware of any unauthorised access or disclosure of data from the Attain services, we will advise you as soon as possible.

How we contact you

In order to keep you informed of changes to the service provided by Attain, we may wish to send you occasional emails. You can opt-out of any email communications at any time by using the link at the bottom of any message.

Access to your data

You may request access to your personal information stored by Attain at any time. Please email contact@attain.guide‍

Links to other websites

This privacy policy does not extend to cover any links within our websites which link to other websites or videos.

Other services

Some parts of our websites include Google Maps features and content and use of these features is subject to the then-current versions of the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.

Changes to this Policy

Attain may need to amend or update this Privacy Policy at any time to reflect changes to the law, how we process your data, or the Attain services. This privacy notice was last updated on 8th November 2023.

Questions regarding this Privacy Policy

If you have any questions regarding this privacy policy, please contact us either by email to contact@attain.guide or by post: Attain, Chapel Studios, Oxford Centre for Innovation, New Road, Oxford, OX1 1BY.