Privacy Policy
Your use of our websites and services constitutes your full acceptance of this Privacy Policy and our Terms and Conditions. Please read these carefully. If you do not agree with our Privacy Policy and/or Terms, you must not use our websites or services.
How we use your information
We take our privacy obligations very seriously. The purpose of this document is to outline the type of information Attain holds and how we use any information provided to us. Attain is a publisher and provider of information websites owned and operated by Chapel Studios Ltd, a company incorporated and registered in England and Wales with company number 4350755 whose business address is PO Box 1003, Oxford, OX1 9XG. By using Attain's websites or by purchasing any goods or services from us, including books, subscriptions or advertising, you agree to be bound by this Privacy Policy which forms part of our Terms and Conditions.
Your personal information
In order to provide some of our services, we require your contact details including your full name, email and postal address. We collect this when you register, order goods or services, or if you contact us regarding any product or service provided by Attain. In addition, if you purchase goods or services from us, we may need to process payment details from you via our credit card processing provider. If you order goods from us which require delivery, we may need to process your address details via our delivery provider. We require all this information in order to provide you with information about our services or to provide you with the goods or services you wish to order. In placing any order with us, you grant your permission for the data you provide to be processed by us and through our data processing providers. We only hold your details for these purposes. You can request to stop receiving communications from Attain at any time. We do store statistics from all our services, including as part of the service offered by our email newsletter provider, such as the number of emails delivered, if they are opened and any clicks, using internet technologies such as pixels and web beacons. Together, this helps us monitor performance and improve our services. We do not share this information outside of Attain.
What we collect
When you visit Attain's websites, we collect non-personally identifiable information and standard internet log data. We do this in order to perform analysis on the use of Attain's websites and to compile statistics. Where we do need to collect personally identifiable information, we clearly highlight this and explain how it will be used.
Our use of cookies
We do not use tracking cookies on the main Attain websites. You can change your browser settings to block any third-party cookies if you wish, but some aspects of the Attain services may not function correctly. You can find out more about cookies at https://www.gov.uk/help/cookies
How we process your data
Our data processing providers are not permitted to use your personal information, except for the limited purpose of processing and storing any data as part of the Attain services. Some data processing is carried out using services which are located outside the UK and/or EEA. By using Attain's services, and providing data to us, you accept that this data may be transferred outside of the EEA for data processing and storage purposes but, where this happens, this will be carried out on the basis of appropriate safeguards (such as the provision of Standard Contractual Clauses or Binding Corporate Rules) being in place or in accordance with Data Protection Laws. For more information about the providers we use for data processing, please email contact@attain.guide
How we protect your data
We strive to provide a secure environment for your data. We have put in place a combination of security protocols and procedures to safeguard the information stored by Attain. All servers which host the Attain services use SSL certificates to encrypt the flow of traffic between the server and your web browser. Notwithstanding this, we cannot guarantee that personal information uploaded to Attain will be secure due to the nature of the Internet. If we become aware of any unauthorised access or disclosure of data from the Attain services, we will advise you as soon as possible.
How we contact you
In order to keep you informed of changes to the service provided by Attain, we may wish to send you occasional emails. You can opt-out of any email communications at any time by using the link at the bottom of any message.
Access to your data
You may request access to your personal information stored by Attain at any time. Please email contact@attain.guide
Links to other websites
This privacy policy does not extend to cover any links within our websites which link to other websites or content.
Changes to this Policy
Attain may need to amend or update this Privacy Policy at any time to reflect changes to the law, how we process your data, or the Attain services. This privacy notice was last updated on 15th October 2024.
Questions regarding this Privacy Policy
If you have any questions regarding this privacy policy, please contact us either by email to contact@attain.guide or by post: Attain, Chapel Studios Ltd, PO Box 1003, Oxford, OX1 9XG.
